DESKTOP AND USER SUPPORT SERVICES

By BlueFy

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It's akin to having the finest IT expert globally. Desktop and User Support Services.

On-site Remote Support

Make an appointment for on-site assistance, or call/email us for a quicker answer. We employ advanced tools to share your screen and get you help quickly. Used Desktop and User Support.

Antivirus, Backup,Security

Secure and safeguard your workstations from malware, prying eyes, and thieves. Know where your computers are at all times and keep your data backed up 24 hours a day, seven days a week.

IT inventory And Tracking

We maintain track of your IT inventory and document your systems so you know what you have and where it is at all times. Start receiving a monthly report on the status, health, location, and configuration of your computers instead of worrying about where they are.

Workstation Management And Maintenance

Rest assured that our powerful monitoring software monitors all of your devices 24 hours a day, immediately alerting us to begin working on your issues before they cause you to lose time at work.

Mobile Device Support And Sync

We can assist you in organizing, configuring, updating, and protecting your mobile devices. We can assist you get remote access to your company’s data and lock down devices if they’re lost or stolen.

Workstation Upgrades And Replacements

Our comprehensive monitoring system will alert you when it’s time to upgrade or replace your workstations. When it is, we’ll make it as easy as possible for you by assisting you in selecting the appropriate equipment and then onboarding it with minimal user impact.

Desktop & User Management Support

Remote & On-Site Technical Assistance

Your end-users' productivity is paramount, and our goal is to keep them focused on their tasks rather than troubleshooting IT issues. We offer swift and reliable support for your users round-the-clock, along with proactive Desktop and User Support, remote management, and workstation maintenance.

Features:

  • Client Portal offers 24/7/365 Help Desk Support for end-users.
  • Support is accessible 24/7/365.
  • On-site Emergency Support is available 24/7/365.
  • Remote Control Solution enables employees to access their work computers remotely from any Internet-connected device.
  • Managed anti-virus and spyware monitoring, maintenance, and removal services are included.

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