Refund Policy
Return and Refund Policy
Your satisfaction is our priority. This policy outlines our return and refund procedures.
7-Day Return Window
Cancel your order within 7 days of receiving goods
14-Day Refund
Receive refund within 14 days of receiving returned goods
No Hidden Fees
No fees for reimbursement of eligible returns
Thank you for shopping at bluefy.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company
bluefy LLC, 30 N Gould St Ste R Sheridan, WY 82801
Goods
Items offered for sale on the Service
Orders
Your request to purchase Goods from Us
Your Order Cancellation Rights
7-Day Cancellation
Cancel your order within 7 days of receiving goods
14-Day Refund
Receive refund within 14 days of returned goods
Same Payment Method
Refund to original payment method
No Fees
No fees for eligible reimbursements
How to Cancel
Inform us of your decision through:
Phone/SMS
+1 (505) 421-0924 (Text messages preferred)Conditions for Returns
✅ Eligible Returns
Within 7 Days
Goods purchased within last 7 days
❌ Non-Eligible Returns
Customized Goods
Made to specifications or personalized
Perishable Items
Goods that deteriorate rapidly or expired
Health/Hygiene Products
Unsealed after delivery
Mixed Items
Inseparably mixed with other items
Sale Items
Goods purchased on sale
Important: We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
Contact Us First
Notify us via email or phone before returning goods
Pack Securely
Package goods securely in original packaging if possible
Ship to Address
30 N Gould St Ste R Sheridan, WY 82801
Track & Insure
Use insured and trackable mail service
We are not responsible for damaged or lost return shipmentsRefund Timeline
Refund to original payment method
Proof of receipt required for refund
Gift Returns
Gift Shipped Directly to You
You'll receive a gift credit for the value of your return
Gift certificate mailed after receiving returned productGift Shipped to Giver
Refund issued to the original gift giver
For orders shipped to gift giver firstNeed Help?
If you have any questions about our Returns and Refunds Policy, please contact us:
Response Time
We typically respond within 24-48 hours during business days
